Terms of Use

Travanize Terms of Service

Overview & Acceptance of Terms

Welcome to Travanize! This website and all of its associated services, tools, and information are operated and provided by Travanize (referred to as "we," "us," or "our").

By browsing our website or purchasing our products, you are participating in our "Service" and agreeing to be legally bound by the following Terms of Service ("Agreement" or "Terms"). These rules apply to everyone who accesses our platform, including shoppers, browsers, content contributors, and vendors. Please read this document carefully. If you do not agree with any portion of these guidelines, you must immediately stop using our website. We reserve the right to modify these Terms at any time, and your continued use of the site signifies your acceptance of any updates.

1. Store Usage Requirements

By interacting with our platform, you confirm that you have reached the legal age of majority in your country or state of residence. You agree never to use our merchandise for unlawful or unauthorized activities. Furthermore, you must not violate any local laws (including copyright regulations) or attempt to transmit malicious software, viruses, or destructive code through our network. Breaking any of these rules will result in the immediate termination of your access to our Service.

2. General Operating Conditions

We maintain the right to deny service to any individual, at any time, for any valid reason. While we utilize advanced encryption to protect your credit card data during processing, please be aware that other non-payment information may be transferred unencrypted across various networks to function properly with internet protocols. You are strictly prohibited from copying, reselling, or exploiting any part of our website or business operations without explicit written authorization from us.

3. Information Reliability

We strive to keep our website up-to-date, but we cannot guarantee that every piece of information is entirely accurate, complete, or current. Any historical data provided is for reference purposes only. The content on this platform is meant for general guidance; you should not rely on it as the sole basis for critical decisions. We may alter site content at our discretion without the obligation to announce every update.

4. Adjustments to Pricing and Services

Product costs displayed on our site can fluctuate without prior notice. We also reserve the right to alter, suspend, or permanently discontinue any aspect of our Service at any time. We hold no liability to you or any third party regarding price shifts, service suspensions, or product discontinuations.

5. Product Availability and Specifications

Certain items may be offered exclusively through our online portal and may be subject to limited inventory. All returns or exchanges must follow our official Return Policy. We make every effort to display product colors and designs accurately; however, we cannot guarantee that your monitor's display will be perfectly true to life. We reserve the right to limit the sale of our merchandise to specific regions or individuals and may restrict the quantities available per order. We do not warrant that the final quality of any purchased item will perfectly align with your subjective expectations.

6. Billing and Account Accuracy

To ensure a safe shopping environment, we reserve the right to cancel or refuse any transaction. We may limit quantities purchased per person, household, or credit card to prevent unauthorized resale or distribution. If an order is flagged or canceled, we will attempt to notify you via the email or phone number provided during checkout. You are required to supply truthful, up-to-date, and complete account and billing details. Please update your payment information promptly if it changes so we can successfully process your orders.

7. Third-Party Integrations

For your convenience, we may provide access to external third-party tools. We do not monitor, endorse, or control these applications. You acknowledge that these features are provided "as is," and we bear no legal responsibility for any issues arising from your use of these optional third-party services.

8. External Links

Our platform may feature links routing you to outside websites not affiliated with Travanize. We are not responsible for vetting the accuracy or safety of these external platforms. Any damages or losses incurred from interacting with third-party sites are solely your responsibility. Please review their specific policies before engaging in any transactions.

9. User Submissions and Feedback

If you submit creative concepts, product reviews, suggestions, or other materials to us (collectively, "Feedback"), you grant us the unrestricted right to edit, publish, translate, and utilize your submissions in any medium. We are not obligated to pay you for your Feedback or keep it confidential. You agree that your comments will not infringe on any third-party rights (such as trademarks or copyrights) and will not contain defamatory, abusive, or malicious content.

10. Privacy Protection

The way we collect and handle your personal data is governed by our comprehensive Privacy Policy.

11. Corrections of Inaccuracies

From time to time, there may be typographical errors or omissions regarding product descriptions, pricing, shipping costs, or availability. We hold the right to rectify these mistakes at any time and may cancel orders placed under incorrect information without prior notice.

12. Unacceptable Conduct

You are strictly prohibited from using our site to:

  • Conduct unlawful acts or solicit others to do so.

  • Violate international, federal, or local regulations.

  • Harass, defame, intimidate, or discriminate against others.

  • Upload harmful viruses or track the private data of other users.

  • Engage in spamming, phishing, or unauthorized web scraping.

  • Bypass the security protocols of our platform.

13. Limitations of Liability

Your use of our Service is entirely at your own risk. Our website and all delivered products are provided "as is" and "as available," without any implied or explicit warranties of merchantability or specific fitness. Under no circumstances shall Travanize, our directors, employees, or affiliates be held liable for any direct, indirect, incidental, or consequential damages, including lost profits or data, arising from your use of our platform or products, to the maximum extent permitted by applicable law.

14. Indemnification Clause

You agree to protect, defend, and hold Travanize and its parent companies, subsidiaries, and staff harmless from any claims, legal fees, or demands made by a third party due to your violation of these Terms or applicable laws.

15. Severability

If any single provision within these Terms is found to be invalid or legally unenforceable by a court of law, that specific section will be severed. The remainder of the Agreement will remain fully active and legally binding.

16. Agreement Termination

These Terms remain active until terminated by you or us. You may end this agreement by ceasing to use our site. If we suspect you have violated any rule outlined in this document, we may terminate your access to our Service without notice, and you will remain liable for any outstanding payments.

17. The Entire Agreement

These Terms, combined with any other policies posted on our site, constitute the entire legal understanding between you and Travanize. They supersede any previous verbal or written agreements.

18. Governing Law

This Agreement and our overall Service shall be governed by, interpreted, and enforced in accordance with the laws of the United Kingdom.

19. Policy Modifications

We may refresh or replace sections of these Terms at our sole discretion. It is your responsibility to check this page periodically. Continued usage of our website following any published changes confirms your agreement to the new rules.

20. Business & Contact Information

If you have any questions, concerns, or need clarification regarding these Terms of Service, please reach out to us:

  • Brand: Travanize

  • Email: support@travanize.com (Recommended)

  • Phone: +1 (424) 347-8830

  • Company Entity: SUNFEEL JEWELLERY (HK) CO., LIMITED

  • Business Address: Flat/RM 2, 9/F, Peninsula Square East Wing, 18 Sung On Street, Hung Hom, Kowloon, Hong Kong

(Note: The business address listed above is for corporate registry purposes only and is not a returning address. Please contact our support email for instructions before sending any items back to us.)